COVID-19: How will MPH adapt to a post-crisis world?
As countries worldwide begin to ease lockdown restrictions to allow employees and companies to get back to work, we naturally ask ourselves how this resumption will happen. How does MPH intend to progress in its different projects? After a lockdown period lasting over two months in some countries, how does MPH plan to pick up the slack and deliver projects on time? What will that mean for MPH consultants? What of health and safety protocols, to what extent will they be respected? We have brought together 4 MPH experts to answer all these questions and more.
What are the next steps for MPH in different projects?
Naturally, not all projects are the same. Every project has its differences that need to be catered to. Whether the project was able to progress or not during the lockdown, the sector of activities and specific lockdown regulations in the country the project is based in are, among others, factors that influence how different projects will restart.
"Currently, most of the big projects in Qatar are at the same pace, and the worst-case scenario is an estimated delay of 6 months maximum", explains Bernard Jacobin, Sales Director of MPH. "We have no cancellations so far. It is just a matter of receiving updates about when we can restart the projects. Qatar is an example of the oil and gas sector: in the context of the price-drop of oil with the COVID crisis, it has a significant impact on whether or not our customers decide to move the projects forward. For the Middle East, in general, most of the projects have been rescheduled but not canceled."
For Nazneen Ishack, MPH Operations Director, following the projects closely is important in these uncertain times: "We do not know what is going to happen, but each day we are closely following every aspect of the projects."
In Russia at MPH Vostok, Business Development Director Evelina Balunova details some measures MPH Vostok will be taking to help kickstart activities: "MPH Vostok will focus on delivering high-quality, reliable, and uninterrupted service to all our projects. We will inform the customers about our ability to help them with managing staff costs and our temp staff offer. We will seek for new projects which will require recruitment or staffing support in the new environment."
While the situation clearly differs from country to country and project to project, Franck Ladegaillerie, CEO of MPH notes that each project has one thing in common: "One important topic is to ensure that all our consultants are safe and will be equipped with all the necessary protection to be able to join their worksite (masks, gloves, etc...)."
How will MPH adapt after this crisis?
This new stage of the crisis is not without its challenges. Clients will have to deal with cost savings and constraints; they will face personal and professional obstacles; the supply chain will be impacted, and a slowdown of the recruitment process is expected.
"Certainly, this situation will impact the way our customers and MPH are organized." says Bernard Jacobin, "The first action will be to find the best way to optimize costs as much as we can and provide new options in our services. (BPO in terms of volume, for example). We will also put in place more tools to work remotely and help save costs on transportation. It is an excellent opportunity to enhance communication to manage the operational side. Additionally, we will need to rethink the "good enough" level of skills to be dispatched to the right place."
For MPH Vostok, Evelina Balunova explains: "We will revise the potential target industries: we can adapt ourselves to other sectors which will be growing. We will anticipate, client by client, what particular challenges are the most important for them and prepare a dedicated offer/solution."
But how will the situation change for consultants who work with MPH?
"Consultants can rely on us.", Bernard Jacobin declares.
"This crisis will have a significant impact on the supply chain and the consultants…. We are here to accompany them and provide a sustainable link between the client and us as an HR partner. In the long term, we can secure their assignment, promise security, and a good salary. Even after the crisis, we will do our best to bring improved visibility. We are managing the crisis from both sides as a reliable partner and these hard times will reinforce the positioning of the MPH verticals (expertise sectors) and show we remain a trusted partner."
Franck Ladegaillerie adds: "As an HR partner, we must share information with consultants to pick the right project to match their skills."
According to Nazneen Ishack, "We foresee many opportunities for candidates. We will help them promote their resumes and support their professional ambitions."
As MPH explores new ways of facing this post-crisis stage, new possibilities for work are emerging: "As we are currently testing remote work, it could be considered a future possibility for the consultants. It could be an excellent option to speed up the process of the mobilization process."
MPH is prepared. Though the situation is unprecedented and ever-changing, we have the tools and the expertise needed to protect our consultants' and clients' interests. New opportunities will also emerge from this post-crisis world, and MPH is ready to seize them with our clients and consultants at our side.